Question 1

How do I find out my level?

Accepted Answer

We start with a short 15-Minute chat online. I will ask you some questions to check your CEFR level (A0-C1).  You can book your FREE level check here:

Question 2

How do I register for a course or private lessons?

Accepted Answer

After your level check, I send you an email with the course registration including payment options.
Once paid, you are registered for a course or private lessons.
After this, you get access to your interactive material.

Question 3

Are there extra costs?

Accepted Answer

No. The fee covers your lessons, materials and any administration fees. Any additional fees for changes or refunds follow the Terms and Conditions.

Question 4

Do you help with visas?

Accepted Answer

I cannot provide visa support. I am not registered as a school that sponsors visas, so I am not legally allowed to issue the documents needed for a study visa. If you already have a visa (study, travel, work) to stay in the Netherlands, you are welcome to join.

Question 5

Do you help find accommodation?

Accepted Answer

I do not arrange accommodation directly. I can share suggestions and useful websites if you need help.

Question 6

Do you teach on weekends?

Accepted Answer

Most lessons are on weekdays. If weekends work better for you, feel free to contact me and we will see what is possible.

Question 7

Do you organise social events?

Accepted Answer

Yes. Every month I run a free social event for all my learners. 
It is relaxed and friendly, and it helps you use your English in real life. Examples include picnics, museum visits, and café meet ups.

Subscribe to my newsletter or join my WhatsApp group: https://chat.whatsapp.com/KI0e3CQBQVkE9KyGuSQzBR

Question 8

How do payments and refunds work?

Accepted Answer

You pay for the course when you complete the course registration. All payment information is sent to your email.

For full details of policies, refunds and more, please see the Terms and Conditions

Question 9

Do courses always run?

Accepted Answer

Courses require a minimum number of learners to run:
Group courses need a minimum of 4 students
Fluency Sessions need a minimum of 6 students.

If the minimum number is not reached, you will be offered a private group course or an alternative option

Question 10

Do I receive a certificate?

Accepted Answer

Yes. At the end of your course, you get a certificate of completion with your level and the number of hours studied.

Question 11

What are group lessons like?

Accepted Answer

Group lessons are small and friendly. We speak a lot and use real language from everyday life. You get personal feedback and space to grow at your own pace.

Question 12

How many people are in a group course?

Accepted Answer

Groups are kept small so you get more speaking time and a relaxed atmosphere.

Question 13

Do I need to buy a course book?

Accepted Answer

No. All materials are included in the fee. You will receive a link to them in your confirmation email.

Question 14

What level do I need to join a group course?

Accepted Answer

We begin with a short and friendly online chat to find your level and goals. For each course you must be that level to ensure everyone has an opportunity to learn.

Question 15

Can I join if I have dyslexia or a different learning profile?

Accepted Answer

Yes. My lessons are personal to you. I’m used to working with students with dyslexia, dyspraxia, ADHD and literacy challenges.

Question 16

What if I miss a lesson?

Accepted Answer

Group lessons cannot be moved, rescheduled or refunded. If you miss a class, you receive the materials and a short summary so you can catch up.

Question 17

When are private lessons available?

Accepted Answer

Private lessons are offered during weekdays and evenings. If weekends are better for you, contact me and we can check availability.

Question 18

Who are private lessons good for?

Accepted Answer

Private lessons are helpful if you have a specific goal such as work communication, speaking confidence or exam preparation. They are also good for students who are very nervous to join a group for their first lessons.

Question 19

Which exams can you help with?

Accepted Answer

IELTS Academic, Cambridge First (FCE), Cambridge Advanced (CAE) and LanguageCert.

Question 20

How do you help prepare for English exams?

Accepted Answer

We focus on the skills the exam tests: speaking, writing, reading and listening. We practise with real exam-style tasks and past papers. You learn clear strategies and structures and expand your academic vocabulary and grammar.

Question 21

Do I have to take a full month of exam preparation lessons?

Accepted Answer

No. The month-long intensive route is for fast progress. We can also plan a slower or lighter schedule depending on your current level, your target score and your available time.

Question 22

Will I get feedback on my writing and speaking?

Accepted Answer

Yes. I give clear, direct feedback and examples so you know exactly how to improve. I cannot give an official exam score because only certified exam centres are allowed to do this.

Question 23

How long will it take to reach my desired score?

Accepted Answer

This depends on your starting level and the score you want. We will discuss this together in your free level check and plan a route that feels realistic and supportive.

Question 24

Is the exam included in the course price?

Accepted Answer

No. You book the exam separately. If you have not booked it yet, I can guide you through the process step by step.

Question 25

What is the exam score guarantee?

Accepted Answer

If you complete the course and you receive a score that is one full band (or level) lower, I will pay for either a re-mark or a re-sit, if that exam allows it. This support depends on the specific exam and format. We will discuss what applies to your exam during the level check so everything is clear before you begin. See Terms and Conditions.

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